PAYMENT SECURITY POLICY

1. Corporate Identity & Billing Transparency

GINGERPAW SG PTE. LTD. is the sole registered operating entity for the Clicpettunnel brand. To ensure transparency and prevent transaction confusion, please note:

• Billing Descriptor: Transactions processed through this website will appear on your bank or credit card statement as GINGERPAW SG PTE. LTD.

• Entity Alignment: Our corporate registration details are fully aligned with our payment processing accounts to ensure consistent regulatory oversight.

2. Secure Payment Processing via Stripe

We utilise Stripe to provide a secure and seamless checkout experience. Stripe is a globally recognised payment leader certified to PCI Service Provider Level 1, the most stringent level of security in the payments industry.

• Accepted Methods: We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and selected regional digital wallets.

• Data Minimisation: GINGERPAW SG PTE. LTD. does not store, process, or have access to your full credit card numbers or sensitive CVV codes. All payment data is handled via Stripe’s encrypted tokenisation technology.

• Security Protocols: Our website employs SSL/TLS encryption to ensure that all data transmitted between your browser and our payment gateway remains private and integral.

3. Fraud Prevention & Transaction Monitoring

As part of our commitment to financial integrity, Stripe employs advanced machine-learning algorithms to monitor transactions for irregular or unauthorised patterns.

• Verification: Transactions may be subject to 3D Secure (3DS) authentication or other verification measures required by your issuing bank to prevent identity theft and fraudulent use.

• Compliance: We cooperate fully with Stripe’s operational requirements to identify and mitigate financial risk in accordance with international anti-money laundering (AML) standards.

4. Data Privacy & Consent

We handle all customer information in strict accordance with the Singapore Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR).

• Transparency: Our Privacy Policy provides a detailed breakdown of how your information is utilised.

• Cookie Control: We utilise a consent-based cookie mechanism. Non-essential tracking is only activated if you explicitly select “Accept” on our cookie banner.

5. Website Integrity & Security Audits

GINGERPAW SG PTE. LTD. implements continuous operational monitoring to ensure the security of our digital environment. This includes administrative and technical safeguards designed to prevent unauthorised access and ensure the continuity of our services.

6. Payment Enquiries & Customer Support

If you have any questions regarding a transaction or the security of your data, please contact our Compliance Team. We aim to review and respond to all enquiries within 24–48 hours.

• Company: GINGERPAW SG PTE. LTD.

• Brand: Clicpettunnel

• Email: tunnel@clicpettunnel.com

• Telephone: +65 69316678

• Registered & Warehouse Address: 190 Woodlands Industrial Park E5, Singapore 757516

7. Policy Governance

This Payment Security Policy is reviewed periodically to ensure alignment with the latest financial regulations and operational best practices. The most current version is always available via this website.