WAREHOUSE TERMS

1. Direct-to-Consumer (DTC) Operating Model
Clicpettunnel is a proprietary brand that maintains full operational control over the entire product lifecycle, from design and manufacturing to direct fulfillment. GINGERPAW SG PTE. LTD. maintains exclusive operational oversight across the entire lifecycle of our products, including design coordination, warehousing, and direct order fulfilment. We do not utilise third-party dropshipping models; all stock is managed directly by our internal teams.

2. Supply Chain & Production Management
Our products are developed through controlled manufacturing arrangements overseen directly by the Company. To ensure brand integrity and product safety:

Material Oversight: We monitor material selection and assembly to meet our specific brand standards.

Quality Assurance: Every batch of finished goods undergoes a rigorous internal inspection process before being entered into our active inventory.

Inventory Control: The Company maintains full ownership and physical possession of all products offered for sale on our website.

3. Strategic Warehouse Operations
The Company operates a dedicated fulfilment and storage facility located at:
190 Woodlands Industrial Park E5, Singapore 757516.

This facility serves as our primary operational hub, where all products are stored under climate-controlled conditions. Our on-site operational team manages all core warehouse activities, including:

Secure Storage: Systematic inventory categorisation and safety monitoring.

Order Picking: Precise selection of items following successful payment authorisation.

Professional Packaging: Utilising durable materials to ensure product protection during international transit.

4. The Fulfilment Lifecycle
Orders placed through www.clicpettunnel.com follow a strictly monitored internal workflow managed by GINGERPAW SG PTE. LTD. to ensure reliable delivery:

Order Verification: Immediate cross-referencing of order details and payment security status.

Manual Quality Check: A final visual inspection of the product before it is packed.

Dispatch Coordination: Preparation of international shipping documentation and customs declarations.

Carrier Handover: Direct transfer of parcels to our Tier-1 logistics partners (DHL, FedEx, UPS).

Automated Tracking: Real-time tracking data is generated and dispatched to the customer’s registered email address.

5. Operational Governance
All warehouse administration and logistics handling are overseen by GINGERPAW SG PTE. LTD. personnel. This direct management approach ensures that we maintain a consistent, high-standard customer experience and allows for rapid intervention in the event of any logistical disruptions.

6. Corporate Contact Information
Company: GINGERPAW SG PTE. LTD.

Brand: Clicpettunnel

Registration Number: 202245821D

Customer Support Email: tunnel@clicpettunnel.com

Contact Telephone: +65 69316678

Registered & Warehouse Address: 190 Woodlands Industrial Park E5, Singapore 757516

7. Statement Updates
This Warehouse & Order Fulfilment Statement is reviewed periodically to reflect our evolving operational capabilities and commitment to international regulatory standards.